AFTER HOURS RENTALS

Our hours of operation are 8:00 am to 5:00 pm Monday to Friday. All rentals outside of our business hours must be arranged and confirmed with us in advance. Please contact us at 902-566-9955 for more information about our after hours pick-up and drop-off policies.


AGE RESTRICTIONS

All renters must be 21 or older and hold a valid driver’s license and major credit card in their name. We offer a special program available for post-secondary students aged 18 or over. Additional charges may apply for eligible students aged 18-20. Please contact us for more information.


AIRPORT PICKUP

We offer a shuttle service to and from the Charlottetown airport within our business hours. To arrange an airport shuttle within our business hours please call us at 902-566-9955 upon arrival. If you are arriving or departing outside of our business hours, please contact us in advance to make arrangements for vehicle pick-up and drop-off.


BUSINESS HOURS

Our hours of operation are 8:00 am to 5:00 pm Monday to Friday year-round, with extended seasonal hours in July and August. We are closed on all statutory holidays. If you a require a rental on a day that we are closed, we would be happy to make arrangements to accommodate your request. Please contact us in advance for more information.


CANCELLATION POLICY

All reservations cancelled with a minimum of 24 hours before the scheduled pick-up time will not be charged a cancellation fee. No-shows and reservations that are not cancelled with 24 hours’ notice will be charged a minimum $50.00 cancellation fee up to the cost of one full day rental at the reserved rate plus taxes.


CAR SEATS

We offer 5-point harness car seats and booster seats. All requests for car seats must be confirmed in advance in order for us to guarantee the correct size. Car seat installation is the responsibility of the renter. Please call us at 902-566-9955 to request a car seat for your rental.


FUEL

All rentals will be confirmed full upon vehicle pick-up and must be returned full. Vehicles that are not returned full will be subject to a per liter refueling surcharge.


ONE-WAY

All rentals must be returned to the original rental location unless otherwise pre-arranged. Any vehicles not returned to the original rental location will be subject to a vehicle retrieval fee calculated at the discretion of the rental company.


PETS

We are happy to allow pets in our rentals. All pets must be crated while the vehicle is in operation. All rentals must be returned free of pet hair otherwise additional cleaning charges may apply.